Refunds and Shipping

Refunds

If you’re looking to return or exchange your order for whatever reason, we're here to help!  You can return your product for store credit, a different product, or a refund to the original payment method within 15 days of purchase. 

Please note the following exceptions to our return and refund policy:

Below are some examples of common exceptions: 

• Discounted items are final and cannot be returned or exchanged
• Returned items must have tags still on and be returned in original product packaging
• Returned items must have no visible signs of wear or use

To initiate a return or exchange, please email shop@threecitiesco.com

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping

Due to COVID-19, shipping times have increased.

Orders are shipped out between 2-6 business days

Please allow extra time for your order to arrive. We apologize for any inconvenience.